NEW PROCEDURES

What to Expect at Your First Treatment Back

Booking

When booking your appointment, you will be asked to read and comply with my Return to Practice Plan for minimizing risk of exposure to COVID-19 and creating a low risk environment for massage therapy.

 

The Day Before Your Appointment

Expect a phone call asking you to complete the BC COVID-19 Symptom Self-Assessment Tool and answering any questions you may have about new procedures at the clinic. Before subsequent treatments, you will be emailed a Self Assessment form to complete.

Patients must confirm that they have not been in contact with anyone displaying illness, or signs and symptoms of Covid-19 within 14 days prior to their treatment. If you are experiencing any symptoms, you must cancel your appointment. The cancellation policy has been modified so exceptions are made dependent on patients' BC COVID-19 Symptom Self-Assessment.

 

The Day of Your Appointment

Enter the building at your appointment time (not early, please!) and proceed to the washroom opposite the treatment room to wash your hands before you enter the treatment room. Follow the posted hand washing technique.

Upon entering the treatment room you will be provided with a surgical mask and will complete the BC COVID-19 Symptom Self-Assessment Tool prior to treatment. We will then discuss any changes to treatment and you will sign an informed consent.

Please keep your face mask on after the treatment until you exit the building. All treatment equipment, supplies, and high frequency touch areas will be sanitized, all linens replaced, and the room will be aired out.